Managed IT Services for Small & Medium Businesses

Surf City Systems provides comprehensive managed IT services to consult, guide, manage, and support your small to medium business.

So you can worry less about technology, and spend more time growing your business.

We Know IT Can Be Frustrating

Computer systems suddenly slow down
It’s difficult to know where to turn when you have issues
Business assets are difficult to track
Updates don’t always get installed

Security issues are complex
Employees leave and their accounts remain active
It’s hard to keep track license counts
Unexpected costs keep arising

All these problems can leave you feeling overwhelmed and defeated, while putting your business at risk.

Your IT Problems Are Our IT Challenges

Here are some way we solve those challenges.

Utilize business and service processes
Keep up-to-date documentation
Automate repetitive tasks
Stick to best practices and guidelines

Introduce tools to save time and improve consistency
Set up monitoring systems and alerts
Keep up-to-date with technology news
Network with industry peers

Managed IT services can give you back the time and resources to focus on the things that really drive your business.

How Can We Help?

With 10+ years of experience in a variety of IT infrastructure environments spanning multiple continents, here’s how we can help your business.

Strategy

Develop plans to align technology with business goals by identifying the current and future technology needs of the organization, and mapping out a plan to meet those needs in a cost-effective and efficient way.

Design

Create blueprints for technology solutions by reviewing the organization’s needs and goals, and designing a system that meets those needs in a functional and user-friendly way.

Deploy

Implement and install technology solutions by physically setting up the hardware and software, configuring systems, and ensuring they are fully operational and ready for use.

Manage

Maintain and administer technology solutions by overseeing and monitoring the systems, troubleshooting issues as they arise, and updating and patching software as necessary.

Protect

Safeguard infrastructure and endpoints from potential threats by implementing security measures such as firewalls, antivirus software, and intrusion detection systems.

Secure

Ensure the integrity of data by implementing security protocols such as encryption, access controls, and secure data backup.

Support

Provide assistance and troubleshooting for technology solutions by offering technical support and guidance to users, and helping them to resolve problems and issues.

Improve

Enhance and optimize technology solutions for better performance and efficiency by analyzing system performance, identifying areas for improvement, and implementing changes and updates as necessary.

Managed Services FAQ

What are managed IT services?

Managed IT services refer to the outsourcing of certain IT functions and responsibilities to a third-party provider. These services can include things like network management, data backup and recovery, software updates and upgrades, and cybersecurity.

What are the benefits of managed IT services?

Managed IT services can help businesses to save time and money, improve their IT infrastructure and security, and keep their systems up to date and running smoothly. Additionally, by outsourcing these services to a third-party provider, businesses can free up internal resources and focus on their core competencies.

What types of services are typically included in managed IT services?

Some common services included in managed IT services are: monitoring and maintaining networks and servers, software updates and patches, data backup and disaster recovery, security, and remote support.

How does managed IT services differ from traditional IT support?

Traditional IT support typically involves fixing problems on an as-needed basis, whereas managed IT services involve proactive monitoring and maintenance of IT systems to prevent issues from arising in the first place. Additionally, traditional IT support often only includes basic break-fix support, while managed IT services often include a wider range of services such as security, software updates, and data backup.

How do I know if my business needs managed IT services?

If your business is facing challenges with IT, such as slow network performance, outdated software, or difficulty keeping up with cybersecurity threats, managed IT services may be a good solution. Additionally, if your business is growing and you are looking to improve and scale your IT systems, managed IT services can help to ensure that your systems can keep pace with your growth.